A booking fee is required to secure your appointment. This amount is adjusted into your consultation and treatment costs when you arrive. Booking fees are non refundable.
We understand that sometimes schedules change and therefore request at least 24 hours notice when canceling or rescheduling your appointment. Appointments canceled within 24 hours, or for which clients are a “No-Show”, will not be rescheduled or refunded.
We will do everything we can to accommodate appointment changes and cancellations as required. Please give us a call at your earliest convenience to modify or cancel your appointment.
Please note that if you are over 15 minutes late for your appointment we may have to reschedule your service if it cannot be completed in the remaining time frame. All attempts to reschedule in a timely manner will be made. If we do not hear from you 15 or more minutes into your scheduled appointment time it is considered a “No-Show”.